Unified Communication

Cloud Communications & Collaboration Platform

Your modern office reimagined.

FEATURES

Video & Collaboration

Desktop, bowser & mobile apps
Built-in Softphone with all key calling features (a true desk phone replacement)
Messaging (w/ Chat & SMS)
Virtual Rooms
Call history, call recording, visual voicemail

Voice

Hosted Voice- every user get a free Standard Video & Collaboration seat
Reliable, high-quality features
99.999% Uptime SLA
4.3 MOS for VoIP

Automation Manager

End-user management
Easy self-provisioning
Reports & analytics
Quoting, invoicing, collections

Contact Center

Advanced Call Distribution
Real-time & Historical Reporting
Drag-and-drop Dashboards
Unlimited Call Recordings
Quality Assurance Surveys
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Next-gen Voice & Video

The next generation of the best-selling, award-winning platform for meeting and collaboration.

Accessible from any device (desktop app, browser or mobile clients), conveniently enabled for easy and fast signing on with and calendar and contacts integration with Microsoft 365 and Google Workspace.

Contact Center Essentials

The Contact Center Essentials is a streamlined, voice-only version of our award-winning Contact Center Solution. We offer a lower barrier to entry because you have no need for Professional Services, yet it still delivers high-value customer engagement, elevates the customer experience, and maximizes efficiency with every interaction.

Contact Center Essentials offers three core features: call routing, call recording, and automated attendant (AA) routing.

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Automation Manager

The core of Automation Manager is an enterprise class, multi-tenant application that provides a complete set of automated customer services for both on-premise and hosted customers. This solution includes:

  • Integrated Voice & Mobility Management
  • Automated Customer Service Applications (ACSA)
  • Automated Revenue Generation & Billing Solutions
  • Automated Collection & Payment Solutions

API & Integrations

At the heart of our technology is a database of thousands of integrations that are updated daily by our team. With this unique database you can easily create new integration points to your existing applications without writing a single line of code.

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Contact Us

1-973-969-1909

sales@solutionsforsuccess.net

615 Washington Avenue, Belleville, NJ 07109

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